Here you can find answers to most of the questions our customers ask us about

If you can’t find the answer you’re looking for, you can use our live chat in the bottom right corner or contact our customer support at: info@lysaritual.com

Lysa Ritual Information

Lysa Ritual is the world's first clinically documented gummy that eliminates acne from within. While traditional products only treat symptoms on the surface of the skin, Lysa goes directly to the root of the problem: the hormonal imbalances that create acne in the first place.

Born out of frustration and over 8 years of research, Lysa was founded by Emma, who herself struggled with severe hormonal acne for more than 10 years. After diving deep into peer-reviewed studies and working alongside 23 researchers and dermatologists, she developed a precise formula of 12 active ingredients — each in the exact doses proven to work.

The result? A simple, natural, and uncompromising solution. Just 1 gummies a day.

Lysa is produced in Denmark under the strictest quality standards, using only naturally sourced, non-GMO, vegan, and gluten-free ingredients — free from artificial colors and flavors, and manufactured in GMP-certified facilities.

Over 100,000 people have already experienced clearer skin with Lysa — and we back it up with our 60-day clear skin guarantee.

The probiotics in Lysa Ritual are a key part of what makes our formula truly unique. Research shows a direct connection between gut health and skin — known as the gut-skin axis. That's why we've included a targeted 5-strain probiotic blend that supports a healthy microbiome and reduces the internal inflammation that triggers acne breakouts.

Unlike topical treatments that work on the surface, our probiotics work from within — helping to rebalance your gut, calm inflammation, and create the ideal conditions for clear, healthy skin.

Subscription Management

You can easily manage your Lysa Ritual subscription by contacting our Customer Success Team at info@lysaritual.com or via our chat. We offer 24/7 support and are always ready to help you view your order history, pause, skip, adjust your delivery date, or cancel your subscription.

Yes, you can cancel, pause, or adjust your Lysa Ritual subscription at any time. Simply reach out to our Customer Success Team at info@lysaritual.com or via our chat and we'll take care of it for you. We offer 24/7 support and are always happy to help.

⚠️ Please note: Canceling your subscription does NOT automatically cancel any orders that have already been processed or are in transit. If you'd like to request a cancellation for an order that's already been processed, please contact us at info@lysaritual.com as soon as possible. We'll do our best to assist, but once an order has entered fulfillment, cancellation may not be possible.

We want you to have full control with no strings attached — just great products when you need them.

If you've already placed an order, your account is automatically created - you may simply use your purchase email to log in to your account and access your order history and details.

After inputting your email, click on "Get login code" and you will receive a 4-digit code via email or SMS.

Simply input the code in the next window, and you will be directed to your account!
(If you don't see it in your mailbox, remember to check in spam)

For added convenience, you can also place an order using your existing Shop Pay or Google Pay accounts at checkout. If you need help, our Customer Success Team is here for you! You can also reach us at info@lysaritual.com.

60-Day Money Back Guarantee

We want you to love your Lysa Ritual products, and we're confident you will. But if you're not completely happy with your results after trying the product for 60 days, we make it simple — contact us within 80 days of receiving your order and we'll give you a full refund, no questions asked. Simply reach out to our Customer Success Team at info@lysaritual.com and we'll take care of the rest.

Delivery & Returns

We use trusted international carriers such as DHL, FedEx, UPS, and local postal services to deliver our packages. You can expect your order to arrive within 1–3 business days for local deliveries and 4–9 business days for international deliveries.

Once your order has been shipped, you will receive a confirmation email with a tracking number. Don’t worry if the tracking doesn’t update right away — it usually takes up to 24 hours for the system to register a new shipment.

If you haven’t received your order within 7 business days (local) or 14 business days (international), please contact us at info@lysaritual.com, and we will follow up with the shipping carrier on your behalf.

Yes, we offer a 60-day satisfaction guarantee. Please note that results may vary from person to person, so it may be a good idea to give it a little more time. If you still wish to return your product, please send us an email at info@lysaritual.com.